At Service and Support Ltd we offer maintenance and preventative maintenance solutions to ensure you get the most from your Audio Visual and Information Technology hardware. Our support services offer complete live value of your equipment by providing onsite and offsite break/fix capabilities. Our support covers most makes and models of AV and IT equipment including warranty support for Philips and iiyama Large Format Displays (LFD).
We offer various SLAs (Service Level Agreements) to suit your requirements and provide support when it is needed the most. Our call center is also on hand 24/7, 365 days of the year providing first, second and third level helpdesk services.
With full national coverage our engineers are on hand to provide maintenance and preventative maintenance for your AV and IT infrastructure. Each of our engineers are fully trained and experienced in providing technical support across a wide range of sectors including retail, education and corporate. All engineers are also DBS (formerly CRB) checked and trained in Working at Heights and Asbestos Awareness (CatA).
We take screen care seriously which is why we have partnered with Pristine-Screen to provide complete screen care solutions. Pristine-Screen provides screen cleaning solutions for small screens to video walls. For more information please visit the Pristine-Screen website at Pristine-Screen.com.
UK and Global coverage
Our services cover the UK and Ireland with our dedicated and experienced engineers. We also offer global coverage with our trusted global business partners. We are also on hand to support your products 24/7, 365 days or the year wherever you are in the world.
24/7, 365 Helpdesk
Our UK helpdesk is on hand 24/7, 365 days of the year to take your call from any part of the world. With first, second and third level support we are always on hand to provide you with dedicated technical support for your AV and IT equipment.